Shipping policy
Shipping Policy — PepperPatch's Heirloom Seeds
1. Processing Time Orders are typically processed and shipped within [1 business days] of payment confirmation. Orders placed on weekends or holidays will be processed the next business day.
2. Shipping Methods & Rates We ship within the United States via USPS. Shipping rates are calculated at checkout based on the weight of your order and your location.
3. Free Shipping We offer free shipping on orders over [$35].
4. Packaging We take great care in packaging your seeds to ensure they arrive safely. All seed packets are carefully packed to prevent crushing or damage during transit. If your order arrives damaged, please refer to our Return & Refund Policy.
5. Delivery Times Estimated delivery times after shipment:
- Standard shipping: 3–7 business days
- Priority shipping: 2–3 business days
Delivery times are estimates and not guaranteed. Delays may occur due to carrier issues, weather, or high order volumes.
6. Order Tracking Once your order ships, you will receive a confirmation email with a tracking number so you can monitor your delivery.
7. Lost or Stolen Packages PepperPatch's Heirloom Seeds is not responsible for lost or stolen packages once marked as delivered by the carrier. Please ensure your shipping address is correct at checkout. Contact us if you experience any issues and we will do our best to help.
8. International Shipping We currently ship within the United States only. International shipping may be available in the future — stay tuned!
9. Contact For shipping questions, please reach out through our store's contact page.